How to use FTP via Windows Explorer

Microsoft has developed an easy way for you to connect and upload files to your website. This tutorial will only work on Windows.

Notice:Internet Explorer once had a built in FTP client which a lot of people used. You can NOT access FTP through Internet Explorer anymore.

This guide will walk you through connecting to an FTP account using Windows Explorer. First you will need the FTP account login information. You can get this information in our control panel section "Account details". You should have the following information about the FTP account:

Server: Usually or the IP of your server. Username: Website account username or Password: The password that was created for the account you are using.

Now that you have the account information you need to pull up Windows Explorer. You can go to Start Computer, or use the shortcut Windows Key + E to start it. Once Windows Explorer is up Type into the address bar, that should connect you and cause it to prompt you for a password. Just input the full username and password for the account you wish to connect to and hit Log On. You now have an open FTP connection, you can drag and drop files to and from this windows and your computer to upload/download files. If you forget to enter a username and password, then you may see folder called “pub”. If so, you have accidentally tried to connect to anonymous FTP, and your connection has failed. Please try again.

Note: If you just put it will automatically try to connect you anonymously. This features is disabled on

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